We want you to be completely satisfied with your purchase from Orixa by V. Thibes. If for any reason you are not satisfied, we will gladly accept returns of unused, unwashed, and undamaged merchandise with all original tags and hygienic liners in place.

Please read our return policy carefully before sending back your items:

RETURNS:
You may return items within 14 days of receiving your order for a store credit only. We do not offer refunds. Store credits will be issued via email in the form of a gift card, which can be used on any future purchase at orixabythibes.com.
All returned items must:
•    Be unworn and unwashed
•    Have all original tags attached
•    Include the hygienic liner (for all bikini bottoms and one-pieces)
Items not meeting these requirements will not be accepted.
ALL SALE ITEMS ARE FINAL SALE. No returns or exchanges on discounted merchandise.

HOW TO RETURN:
To initiate a return, please email us at support@orixabyvthibes.com with your order number and the reason for your return.
Once your return is authorized, please send your item(s) to the following address:

Orixa by V. Thibes
12348 Ventura Blvd, Suite 435
Studio City, CA 91604
United States

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

EXCHANGES:
We do not offer direct exchanges. If you would like to exchange an item, please return the original item for store credit and place a new order.

DEFECTIVE OR DAMAGED ITEMS:
If you receive a defective or damaged item, please contact us within 3 days of receiving your order. Email photos and your order number to support@orixabyvthibes.com and we will address the issue promptly.

Thank you for shopping with us and supporting Orixa by V. Thibes.
We appreciate your business and look forward to bringing you more beautiful styles soon!